Refund policy
Returns & Exchanges
At Moreci & Co., we want you to be completely satisfied with your purchase. If your order isn’t quite right, eligible items may be returned within 30 days of delivery.
Return Eligibility
To be eligible for a return, merchandise must be:
- Unworn, unused, and unwashed
- In its original condition
- Returned with all original tags and packaging
- Free from stains, odors, alterations, or other signs of wear
Items that do not meet these requirements may not be accepted for return.
Return Shipping
Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect.
Original shipping charges are non-refundable.
We recommend using a trackable shipping service. Moreci & Co. is not responsible for return packages that are lost or damaged in transit.
Exchanges
Need a different size or color? Contact us at Giuseppe@moreciandco.com.
Exchanges are subject to availability. If your requested replacement is unavailable, you may return the eligible item for a refund.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If you receive an incorrect, damaged, or defective product, contact Giuseppe@moreciandco.com as soon as possible with your order number and photos of the issue.
For approved damaged, defective, or incorrect orders, Moreci & Co. will cover the applicable return shipping costs.
Pre-Orders
Pre-order items may be canceled for a full refund before they have shipped.
Once a pre-order has shipped and been delivered, it is subject to our standard 30-day return policy, unless otherwise stated on the product page.
Final Sale
Products specifically marked Final Sale at the time of purchase are not eligible for returns or exchanges.
Refunds
Once we receive and inspect your return, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method. Please allow 5–10 business days after a refund is processed for it to appear on your account, depending on your financial institution.
How to Start a Return
Before sending an item back, email Giuseppe@moreciandco.com with your order number and reason for the return.
Once your return is approved, we will provide return instructions.
Please do not send merchandise back without first contacting